I left San Diego driving to Mesa, AZ when my sun visor hung down, flopping back and forth, not secure in the overhead snap-on. I had to hold the sun visor up in that position for most of the 365 mile trip. I could hardly wait to get back to Green Light Garage as I knew that Ken wld solve the problem right away, which he did. I was in and out of his waiting room within 20 minutes. I like the reliability. Thank you! - Caroline Y. (5 star review on GarageFly)